Patient Experience

What to Expect at Ozark Prosthetics and Orthotics

Whether you’re visiting for prosthetic care, orthotic bracing, or shoes and inserts, knowing what to expect can make your first appointment easier. At our Springfield clinic, we’ll take time to understand your needs, explain your options, and discuss the next steps in your care.

Before Your Appointment

Call our office to schedule your visit and ask what you’ll need to bring. Depending on the service, we may need a prescription, medical records, or other documentation before we can proceed.

Our staff can explain the information needed for your appointment and discuss questions about insurance and costs.

What to Bring

• Photo identification and insurance information.
• Any prescription or referral you have received.
• Your current prosthesis, brace, shoes, or inserts, if applicable.
• Shoes and socks you normally wear when relevant to your fitting.
• Questions or concerns you would like to discuss.

Wear comfortable clothing that allows access to the area being evaluated. If you’re unsure what to wear or bring, call us before your visit.

Your Evaluation

Your practitioner will ask about your daily activities, your goals, and any difficulties you’re experiencing. If you already use a device, let us know what works well and what feels uncomfortable or limits your activities.

The evaluation will help guide recommendations for your care. We’ll explain the proposed next steps and give you an opportunity to ask questions.

Fitting Your Device or Footwear

The fitting process depends on your individual needs. It may involve measurements, a cast or scan, trial fittings, and adjustments. Some services require several appointments.

At your fitting, we’ll assess fit and comfort and explain how to use and care for your device or footwear. We’ll also discuss wearing instructions and follow-up visits.

Follow-Up Care

Your needs and fit can change over time. Contact our office if your device or footwear becomes uncomfortable, shows signs of wear, or no longer works as expected.

Follow-up appointments give us an opportunity to evaluate concerns and discuss adjustments, repairs, or replacement when appropriate.

Ready to Schedule Your Visit?

Call 417-889-3222 to schedule an appointment or ask what you need before coming in.

Ozark Prosthetics and Orthotics
3861 S. Jefferson Ave.
Springfield, MO 65807